Privacy Policy

01 Introduction

okbett ("we," "us," or "our") operates the online gaming platform accessible at okbett.app (the "Platform"). We are committed to protecting the privacy and personal data of every individual who interacts with the okbett Platform, whether as a registered player, a visitor, or in any other capacity.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). It describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have as a data subject.

By accessing or using the okbett Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the Platform immediately.

02 Personal Data We Collect

okbett collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect include:

Identity and Contact Information:

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 or older)
• Residential address (barangay, city/municipality, province)
• Email address and mobile number
• Government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)

Financial Information:

• GCash or PayMaya account details (mobile number linked to the e-wallet)
• Bank account details for bank transfer transactions (account name, account number, bank name)
• Debit card details where applicable (card number is not stored — only tokenized references)
• Transaction history, including deposits, withdrawals, wagers, and bonus activity

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and in-game activity logs
• Login timestamps and access history

Communications Data:

• Records of your interactions with okbett customer support (chat transcripts, email correspondence)
• Feedback, complaints, and dispute records

03 How We Use Your Personal Data

okbett processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your okbett account, including verifying your identity and age at registration and at first withdrawal.
• Transaction Processing: To process deposits, withdrawals, and wagers in Philippine Peso (₱) through your chosen payment method (GCash, PayMaya, bank transfer, or debit card).
• Legal and Regulatory Compliance: To fulfill our obligations under Philippine gaming regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and any directives issued by PAGCOR or the NPC.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests and deposit limits.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with your account.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the okbett Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

okbett will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

04 Legal Basis for Processing

okbett processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose (e.g., marketing communications).
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and okbett — specifically, the Terms & Conditions you agreed to upon registration.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to okbett, including AMLA reporting requirements, PAGCOR compliance obligations, and NPC directives.
• Legitimate Interests: Where processing is necessary for the legitimate interests of okbett, provided those interests are not overridden by your rights and freedoms — for example, fraud detection, platform security, and service improvement.

05 Data Sharing and Disclosure

okbett does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• Identity Verification Partners: Third-party KYC service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government agencies where disclosure is required by law or court order.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom okbett shares personal data are required to implement appropriate technical and organizational security measures and to process your data only in accordance with okbett's instructions and applicable Philippine law.

06 Cookies and Tracking Technologies

The okbett Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences (e.g., language, display options) so you don't have to re-enter them on each visit.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okbett Platform. okbett does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

07 Data Retention

okbett retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering regulations.
• KYC Documents: Retained for the duration of your account and for five (5) years after account closure or the completion of any related investigation.
• Support Communications: Retained for three (3) years from the date of the last interaction, or longer if related to an ongoing dispute or legal proceeding.
• Marketing Consent Records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, okbett will securely delete or anonymize your personal data in accordance with its data disposal procedures.

08 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okbett:

• Right to be Informed: The right to know whether okbett holds personal data about you and to receive clear information about how it is being processed.
• Right of Access: The right to request a copy of the personal data okbett holds about you, along with information about the purposes and legal basis for processing.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by okbett.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to okbett's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the okbett Data Privacy Officer using the contact details provided in Section 12 of this policy. okbett will respond to all verified data subject requests within fifteen (15) business days of receipt.

09 Data Security

okbett implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the okbett Platform.
• Encryption of sensitive data at rest, including financial information and government-issued ID documents.
• Role-based access controls ensuring that only authorized okbett personnel can access personal data, and only to the extent required for their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected individuals and the NPC of any personal data breach within the timeframes prescribed by law.

While okbett takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and for notifying okbett immediately if you suspect any unauthorized access to your account.

10 Children's Privacy

The okbett Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. okbett does not knowingly collect personal data from individuals under the age of 21.

If okbett becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the okbett Platform, please contact us immediately using the details in Section 12.

11 Changes to This Privacy Policy

okbett reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this page will always reflect the date of the most recent revision. Your continued use of the okbett Platform after any amendments have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how okbett protects your personal data.

12 Contact the Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by okbett, please contact our designated Data Privacy Officer (DPO). Our DPO is responsible for overseeing okbett's compliance with the Philippine Data Privacy Act and for handling all data subject requests.

You may reach the okbett Data Privacy Officer at the following email address (plain text — not a clickable link):

Please include your full name, registered email address, and a clear description of your request or concern. okbett will acknowledge receipt of your request within three (3) business days and will provide a substantive response within fifteen (15) business days, as required under the Data Privacy Act.

If you are not satisfied with okbett's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act.